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Stolen Identities of Multiple Thousands of Italian Tourists During Vacations

Italian hotels are under a cyberattack: data from booking systems, including that of a specific hotel, has been stolen and is currently being traded on the dark web.

Stolen Identities of Thousands of Tourists in Italy Revealed
Stolen Identities of Thousands of Tourists in Italy Revealed

Stolen Identities of Multiple Thousands of Italian Tourists During Vacations

A criminal hacker group called Mydocs has stolen the personal data of around 70,000 tourists from Italian hotels, including high-resolution scans of passports, ID cards, and other identification documents. The stolen data includes sensitive information of tourists and business travelers from both foreign and Italian guests.

The theft, which has been ongoing since as early as June, has affected several luxury hotels in Venice, Trieste, Capri, and a luxury hotel on the Spanish island of Mallorca. The state agency for Digital Italy (Agid) reports that the stolen data is being offered for sale in the darknet, with prices ranging from 800 to 10,000 euros.

The Italian police are investigating the matter, but the authorities did not provide details on the nationality of those affected. The "Ca' dei Conti" hotel in Venice, Italy, is among the hotels affected by the data theft, with approximately 38,000 documents stolen.

To protect personal data from identity theft in hotel booking systems, both users and providers should follow robust privacy and security practices. For hotel booking platforms and providers, this includes implementing strong technical and organizational security measures, obtaining explicit consent for personal data collection and use, limiting data collection and processing to what is necessary, and conducting regular compliance audits.

For users booking hotels, it is essential to use trusted and official hotel or booking platforms, verify the authenticity of communications, ensure secure connections, provide only necessary personal information, and opt out of optional data-sharing or marketing services if unsure about how data will be handled.

Overall, a combination of strong data encryption, strict access controls, explicit user consent, regulatory compliance, and user vigilance is essential to safeguard personal data against identity theft risks in hotel bookings. This approach addresses both technical security and privacy law requirements, balancing operational needs with user rights and protection.

In the wake of this breach, it is crucial for hotels and booking platforms to review their security measures and ensure they are taking all necessary steps to protect their guests' personal information. Users, too, must remain vigilant and take steps to protect their data when booking hotels online.

  1. The theft of personal data from Italian hotels by the cybercriminal group Mydocs highlights the urgent need for improved cybersecurity measures in the general-news arena, as the stolen information could potentially be used for crime-and-justice purposes, such as identity theft.
  2. In an effort to prevent future instances of cyber crime like this one, it's essential for technology advancements to integrate stronger security tactics for hotel booking systems, ensuring that sensitive data remains secure and protected.

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