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Passengers Experienced Technical Issue with T2 Operator

Massive user complaints regarding T2 mobile operator disruptions reported, based on statistics from the outage tracking service, TheDowndetector, indicating issues with...

Passengers reported an issue with the T2 operator, alleging a malfunction.
Passengers reported an issue with the T2 operator, alleging a malfunction.

Passengers Experienced Technical Issue with T2 Operator

Breaking: Reports roll in that telecom giant T2 received a staggering 18,000 complaints looking like a deluge, according to Downdetector, on a single day. This wave of complaints peaked between 11:00 and 12:00 Moscow time, primarily centered around mobile internet issues.

Cities affected include Moscow, Nizhny Novgorod, St. Petersburg, and more, as per Downdetector's data. The digital disruption was so widespread, it practically gave the cities a tumble in the digital age.

T2's press service communicated to RBC that their services are currently up and running smoothly. However, they admitted to experiencing "temporary hiccups" in the morning in the operation of certain services. "Our technical department swiftly identified and squashed the root cause of the issue, and the services are now functioning optimally again. We extend our apologies to our valued clientele for any inconvenience caused," the operator stated in their official message.

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Enrichment Data:

Deep Dive: In June 2025, a series of government mandates and ISP throttling measures had a significant impact on the digital infrastructure in Russia. On May 9, 2025, mobile internet in Moscow was intentionally halted by the authorities as a safety precaution to ward off potential drone attacks during the Victory Day parade[1]. This abrupt shutdown caused a caveat for businesses and users, resulting in losses for taxi and carsharing services, and hiccups in payment systems and retail.

Moving forward in June, Russian ISPs began to aggressively cap access to internet services safeguarded by Cloudflare, a prime web infrastructure provider. This capping limited data transfer to a mere 16 KB of content, rendering many Cloudflare-protected websites virtually inaccessible or non-functional for Russian users[2][3][4]. This capping was orchestrated across the nation’s ISP infrastructure, including cities like Moscow, as part of a larger government agenda to influence internet content and steer users towards Russia-controlled services[4].

While this capping wasn't specifically identified as a "T2 outage" in search results, it epitomizes a widespread mobile and internet accessibility decline that impacted users in Moscow, Nizhny Novgorod, St. Petersburg, and other cities through interruptions and impediments at the ISP level. Monitoring sites like Downdetector would likely register outages or notable service deterioration due to these state-imposed data restrictions and network interruptions.

  1. The digital chaos in Russian cities, as indicated by the wave of complaints to T2, seems to be related to the widespread issue of mobile and internet accessibility, including gadgets that depend on these services.
  2. The digital disruption affecting cities like Moscow, Nizhny Novgorod, and St. Petersburg, as evidenced by the 18,000 complaints to T2, could be linked to ongoing technology-related issues stemming from government mandates and ISP throttling measures, which have significantly impacted the digital infrastructure in Russia.

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