OpenAI Confirms Data Leak Affecting 1.2 Million ChatGPT Users
OpenAI, the company behind the popular AI chatbot ChatGPT, has confirmed a data leak affecting up to 1.2 million of its 100 million subscribers. The incident, which occurred on March 20, exposed sensitive user information. OpenAI CEO Sam Altman has since apologized to users.
The data leak happened between 01.00 am and 10.00 am (US Pacific Daylight time) due to a bug in the Redis client open-source library. This bug allowed some users to access other users' personal details, including full names, partial credit card details, expiry dates, and billing addresses. To gain access to another user's information, the ChatGPT user would have needed to click on the 'Manage My Subscription' button.
OpenAI attributed the issue to an accidental change to their servers that caused a spike in Redis request cancellations. The company is still determining if this information was available before March 20. ChatGPT went offline briefly to fix the issue.
OpenAI estimates that approximately 1.2 million users may be impacted by the data leak, although the total number of ChatGPT subscribers is around 100 million. The exposed information could potentially be used for fraudulent activities. Users are advised to monitor their accounts and credit card statements for any suspicious activity.
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