New AI Accent Translation Software Debuts in Latin America
Hey there! Here's the scoop on Krisp and their latest venture, AI Accent Conversion for Latin America! They've taken the lead as the first AI-powered voice provider to offer accent conversion services in this region.
Their noise-cancellation app supports five Latin American English accents, catering to approximately 85% of Spanish speakers across various dialect groups in Latin America. These accents include Mexican and Central American Spanish, Caribbean Spanish, Andean Spanish, and Standard Spanish.
According to Davit Baghdasaryan, CEO and co-founder of Krisp, this move transcends call clarity and helps bridge cultural and linguistic gaps in real time.
Navigating Latin America with AI Accent Conversion
The AI Accent Conversion employs real-time modulation changes to adjust agents' accents to match customers' native accents. This promotes effective communication while preserving their natural tone of voice. It also ensures that the identity of both agents and customers remains unaltered.
Other perks include boosting agent productivity, reducing biases against call center agents, amplifying agent interaction, and enhancing employee and agent satisfaction and well-being.
Krisp's AI Accent Conversion Tool
Back in April, Krisp declared that it would convert a speaker's accent to American English, starting with Indian accents[1]. Arto Minasyan, Krisp's co-founder, shares that the inspiration came from personal experiences, as he often faced difficulty in being understood despite speaking English well. He hopes that changing accents would facilitate better communication.
Currently, Krisp's AI Accent Conversion tool supports Spanish, Indian, and Filipino dialects, with additional dialects, such as South African and non-US English accents, anticipated to be added this year. Stay tuned for updates on their official website for any new dialect releases!
[1] For the latest information on new dialects and their release dates,check out Krisp's official announcements on their website. The company's techcontinually evolves, and it's likely they'll include additional accents in futurereleases.
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Leveraging technology and artificial-intelligence, Krisp's AI Accent Conversion tool now supports Spanish, Indian, and Filipino dialects, aiming to improve communication and bridge cultural gaps. Additionally, forthcoming updates this year will incorporate accents from South Africa, non-US English dialects, and possibly others, ensuring enhanced diversity in their service offerings.
