Major internet service disruptions continue to affect key online retailers like Amazon, hindering their operations during outage.
Huge Internet Glitch Persists, E-Commerce Websites Struggle to Load
In the midst of today's widespread internet fiasco, top online retailers like Amazon, Best Buy, Target, Walmart, and eBay, among others, are battling sluggish load times. The outage has reportedly affected numerous internet services, including ecommerce powerhouse Shopify. Major retailers such as Walmart and Target utilize Shopify to support their third-party marketplace vendors.
From our reporters' testing, it's possible to add items to your shopping cart and navigate through the checkout process on the aforementioned sites. However, they're struggling to load at an agonizingly slow pace. Additional retailers relying on Shopify, including Sennheiser, Good American, Allbirds, Brooklinen, and Netflix, encountered similar loading troubles.
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Stay tuned for updates.
Topics: Amazon, Google
Enrichment Data:The massive internet outage on June 12, 2025, was primarily caused by problems at Google Cloud, specifically issues related to its API management and identity authentication systems, though initial speculation and confusion suggested broader impacts[1][2][3]. Services such as Spotify, Discord, Snapchat, Twitch, Fubo, and several of Google's own products, including Google Workspace, experienced widespread outages. Many of these platforms rely on Google Cloud for critical infrastructure.
Google Cloud acknowledged the incident, reporting that over 40 locations and 26 services were affected due to an "Identity and Access Management Service Issue," which disrupted authentication and access for users and systems[3]. The outage began around 11:46 AM PDT (2:46 PM EDT) on June 12, 2025, and impacted global operations. Engineers identified the root cause and applied mitigations, with most regions recovering by the afternoon, except for the us-central1 region, where impacts lingered[1][3].
There was confusion about whether other major cloud providers, such as Amazon Web Services (AWS) and Microsoft Azure, were affected. However, Cloudflare and other sources clarified that only a limited number of services across these platforms, which rely on Google Cloud for specific functions, were disrupted—core AWS and Azure services remained operational[2][3]. Social media speculation about a large-scale cyberattack was not confirmed by any official sources[2].
In essence, the outage was triggered by internal authentication and API management failures at Google Cloud, causing cascading effects for many online services, but not stemming from issues at Amazon (AWS) itself—despite initial reports suggesting otherwise[1][2][3].
- Despite the widespread internet issues, social media platforms continue to struggle, mirroring the general-news trend of #InternetOutage updates.
- The ongoing outage has affected tech giants like Amazon and Google, with Amazon's competitors, such as Walmart and Target, also experiencing load issues due to the failure in Shopify's services.
- AI-driven services, like Google's suite of products, have not escaped the fallout, with users reporting issues with Google Meet and Nest devices.
- Upon closer investigation, it was revealed that the culprit behind the June 12 internet outage was primarily Google Cloud's API management and identity authentication system problems, rather than a broader issue or cyberattack.