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Leading NBN Service Provider in Australia

Ranking Australia's top NBN service providers based on performance and customer satisfaction: iiNet, TPG, Telstra, and Optus.

Top-Ranking NBN Provider in Australia
Top-Ranking NBN Provider in Australia

Leading NBN Service Provider in Australia

In a recent survey conducted by WhistleOut, Aussie Broadband has been named the top NBN provider in Australia, leading the pack in both customer satisfaction and NBN speed scores. According to the survey, Aussie Broadband boasts an impressive customer satisfaction score of 84%, making it the most satisfied NBN brand among customers. The company also earned an overall NBN speed score of 91%, placing it at the top of the speed rankings. Aussie Broadband's success comes as no surprise, as it was also named the Best NBN Brand for 2025. The company has consistently shown strong performance in both speed and customer satisfaction, making it a clear choice for many Australian households. Dodo and iPrimus, iiNet, and TPG tied for second place in customer satisfaction, with a score of 76%. Dodo and iPrimus also came in second place for NBN speed scores, with a speed score of 95%, just behind Exetel and Superloop, who shared the fastest NBN speeds in 2025, with a total speed score of 96%. Optus earned a very good result with an overall NBN satisfaction score of 80%, while iiNet and Optus had a speed score of 92%. Telstra also earned a speed score of 95%, placing it among the fastest NBN providers. The survey results highlight the strong competition among NBN providers in Australia. In 2021, iiNet and TPG were the fastest NBN providers, a title they also held in 2020 and 19. In 2018, iiNet was the fastest NBN provider. The Best Brand scores are based on 50% Total Speed Score (ACCC data) and 50% NBN Overall Satisfaction (our 2023 Telco Satisfaction Survey). The overall NBN speed score is obtained by averaging out the publicly available speed monitoring data provided by the Australian Competition and Consumer Commission (ACCC) every three months. The overall satisfaction score is taken from the biennial internet provider satisfaction survey, conducted most recently in 2023. WhistleOut partners with various internet service providers (ISPs), including Aussie Broadband, to help users find and buy the right plan for them. The money made from purchases through WhistleOut goes straight back into our nonprofit mission. It's worth noting that some ISPs, such as Exetel and Superloop, may not have enough NBN satisfaction data to be included in the Best Brand NBN scores. The fastest NBN internet service providers in Australia for 2025, considering upload and download speeds, typically include major ISPs like Telstra, Optus, and TPG, as they offer high-speed NBN plans with gigabit options and good upload speeds. Specific rankings or speed comparisons for 2025 are not detailed in the provided search results. In conclusion, Aussie Broadband has emerged as the standout performer in the NBN market, offering both high speeds and customer satisfaction. Whether you're looking for a new NBN provider or simply looking to switch, Aussie Broadband is definitely worth considering.

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