"DoorDash Introduces Preferred Integrations Program, aiding restaurants in selecting superior technology collaborators"
In an effort to simplify tech decisions for restaurants and promote efficiency, DoorDash has recently launched its Preferred Integrations Program (DPIP). The program, developed in close collaboration with DoorDash's integration partners and shaped by direct feedback from merchants, aims to make life easier for restaurants and help them feel confident in their technology choices.
The DPIP is designed for restaurant technology partners that can integrate DoorDash's order flow into restaurant POS or middleware systems. To participate, partners must have an existing partnership or integration capability with DoorDash, ensure menu compliance, secure account linking, and operational readiness. They must also support features such as 2-Step Verification and secure authorization, provide seamless synchronization of menus and orders, and coordinate onboarding support.
For restaurants, the benefits are significant. By working through these technology partners, they can consolidate management of DoorDash Marketplace, Online Ordering, and Caviar orders from a single platform. This results in time savings by reducing manual order entry and decreasing errors, improved order accuracy and preparation speed, and access to DoorDash's extensive customer base without separately managing a delivery network. Furthermore, integrating delivery orders into the existing restaurant workflow enhances customer reach and revenue stability.
The initial list of Preferred Integration Partners includes companies such as Checkmate, Chowly, ChowNow, Deliverect, Otter, PAR, Qu, Square, Stream, Toast, and UrbanPiper. These high-performing providers are chosen based on real-time metrics and features that directly affect restaurant workflows. For instance, key features required for Preferred status include self-serve onboarding, real-time menu synchronization, live item availability, and order ready notifications.
Restaurants can manage DoorDash orders within their existing POS systems through tools like POS Order Manager. They can explore and compare integration providers through DoorDash's integrations resource hub, which also includes information on tools like POS Order Manager.
Ruth Isenstadt, Head of U.S. Restaurants at DoorDash, stated that the program was created to help merchants feel confident in their tech decisions. The DPIP is part of DoorDash's broader strategy to support restaurant partners, offering increased operational transparency and aiming to streamline tech selection and improve restaurant operations. The DPIP will continue to evolve in real time, expanding its list of recognized providers as more companies meet or exceed performance expectations.
In summary, the Preferred Integrations Program (DPIP) is a proactive step toward simplifying complex tech decisions for restaurants of all sizes, offering streamlined order management and expanded sales channels, and ultimately saving time for restaurant operators and promoting partnerships that drive efficiency and accuracy.
Small-business owners in the restaurant industry can now confidently choose technology partners that integrate with DoorDash's order flow, thanks to the Preferred Integrations Program (DPIP). This program, aimed at consolidating the management of DoorDash Marketplace, Online Ordering, and Caviar orders from a single platform, includes high-performing providers such as Checkmate, Chowly, Square, Toast, and more. These partners provide features like 2-Step Verification, real-time menu synchronization, and live item availability, all designed to streamline tech decisions for small-businesses and improve their operations in finance and efficiency.
