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Cyberattack Cripples Russian Airline's Website and Other Operational Systems

Krasnoyarsk Regional Airlines (KrasAvia) admitted to a complex cyber intrusion, which has disabled their main online services.

Russian Airline Experiences Cyberattack, Affecting its Website and Other Systems
Russian Airline Experiences Cyberattack, Affecting its Website and Other Systems

Cyberattack Cripples Russian Airline's Website and Other Operational Systems

Krasnoyarsk Regional Airlines (KrasAvia) has experienced a cyberattack, causing disruptions to its primary online services. The incident, which appears to be a combined Distributed Denial-of-Service (DDoS) attack and unauthorized access attempts, has left the Passenger Service System (PSS) and flight planning applications inoperable.

In response, KrasAvia has activated its incident response plan, isolating affected servers to contain the breach. Passengers are assured that safety remains uncompromised, and flight crews continue to follow standard operating procedures (SOPs) for secure communications.

A custom malware strain has been detected within the corporate network, with malicious payloads possibly using a zero-day exploit to bypass perimeter firewalls. An external digital forensics team has been engaged to conduct a root cause analysis.

This incident bears similarities to the high-profile attack on Aeroflot earlier this summer, which exploited vulnerabilities in third-party software to disrupt flight operations and ground control systems. Industry experts warn that airlines remain a prime target due to their reliance on interconnected IT and operational technology (OT) systems, often with outdated infrastructure that lacks robust security controls such as multi-factor authentication (MFA) and real-time endpoint detection and response (EDR).

As a precaution, passengers are unable to complete e-ticket purchases or check in online. They are advised to contact the airline's call centers or visit offline ticketing agencies to arrange travel. Updates regarding system recovery and ticketing resumption will be posted on the airline's social media accounts and official press releases.

The Borus Telegram channel initially published a screenshot of the compromised KrasAvia homepage before it was removed. A crisis communication channel via Telegram has emerged as the only interim information source for KrasAvia.

KrasAvia has not commented on the extent of data exfiltration but confirmed an internal audit is in progress, coordinated with Russia's Federal Service for Supervision of Communications (Roskomnadzor) and the National Computer Incident Response Team (CERT-RU). The broader aviation sector is watching closely, recognizing that enhanced threat intelligence sharing and hardened cybersecurity defenses are critical to mitigating future disruptions.

In a related incident, Collins Aerospace suffered a complex cyberattack last week, affecting multiple European airports such as Berlin Brandenburg (BER), London Heathrow, and Brussels. The company's online portal and underlying back-end systems, including the passenger service system and flight planning applications, were rendered inoperable.

The company has not yet released a statement on the nature or extent of the attack, but the broader aviation sector is on high alert, recognizing the potential for cascading effects on air travel. As the investigation into these incidents continues, it underscores the importance of robust cybersecurity measures in the aviation industry.

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