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Coinbase customer data breached, exposing private information

Unauthorized Access of User Data on Coinbase: Criminals Paid Off Support Staff to Bypass Privacy Protections, Affecting Fewer Than 1% of Customers but Causing Significant Consequences

Coinbase users' confidential information unlawfully exposed
Coinbase users' confidential information unlawfully exposed

Coinbase customer data breached, exposing private information

In a recent turn of events, Coinbase, one of the world's leading cryptocurrency exchanges, has suffered a data breach. The incident, which affected less than one percent of Coinbase's customer base, has raised concerns about data security and privacy.

The breach resulted in the unauthorised access to sensitive information, including names, addresses, phone numbers, emails, last digits of social security numbers, ID photos, driver's licenses, proof of residence, account balances, and transaction information. The criminals who orchestrated the breach contacted customers posing as Coinbase support, attempting to coax them into revealing their private cryptocurrency keys.

In response to the data breach, Coinbase is beefing up its security measures and imposing heightened measures on affected accounts with large withdrawals. The exchange is also offering a $20 million bounty for information leading to the arrest of the perpetrators. However, the search results do not provide information about any specific criminal group or body that targeted Coinbase users.

The incident has highlighted the cost of increased customer data collection for regulatory purposes, as required to prevent money laundering. It is a stark reminder of the potential dangers associated with traditional identity verification procedures. Modern alternatives, such as tokenized ID, can be used to minimise privacy risks.

One such modern approach is OmniPersona from ecrop, a solution designed for the German crypto security token. While the implementation remains somewhat clunky, it represents a step towards more secure identity verification methods. Coinbase itself uses ID service providers for customer verification processes, such as video sessions with language-adept employees.

The data breach at Coinbase occurred due to bribes given to support staff, allowing criminals to acquire private customer data. This underscores the need for stricter measures to protect both customers and employees from such incidents.

Coinbase has not disclosed any specific measures taken to protect affected customers' data post-breach. However, the exchange has maintained its commitment to customer protection, claiming the title "We Protect Our Customers-and Stand Up to Extortionists."

The data breach and increasing kidnappings and attacks on cryptocurrency owners should lead to a rethink about how to minimise damage to privacy in the fight against money laundering. As the cryptocurrency market continues to grow, so too does the need for secure and privacy-focused solutions.

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